A rotation defines who is responsible at any given time. The schedule cycles on its own — there is nothing to fill in by hand each week.
- 1Create a rotation: name, cycle length (7 days, say) and the handover time.
- 2Add members — a primary and optionally a backup responder.
- 3Pick the start date; the system cycles the rotation from there.
- 4Set the acknowledgement and escalation timeouts.
Absences
When someone is on holiday or ill, record an absence — the rotation skips them for that period and moves to the next person automatically.
Overrides
You can swap the responder for a specific day without disturbing the rest of the schedule.
Fairness
The system tracks how much on-call time each person has carried, so an uneven load is visible on the schedule.