Some work needs checking once it is finished. With an approval flow in place, marking a task “done” does not close it — it goes to the approver.
- 1The assignee finishes the work and changes the status.
- 2The task lands in the approver's “Approvals” list and they get notified.
- 3The approver approves — the task closes.
- 4Or rejects it with a reason — the task returns to the assignee and the reason is added as a comment.
A rejection reason is mandatory, so the assignee knows what to fix.