| Channel | What it is for |
|---|---|
| In-app | While you are working in the system: collected under the bell, with a mark-all-read |
| For hearing about things while away — the volume is adjustable | |
| Phone push | In the mobile app |
| For urgent matters like on-call incidents |
What triggers one
- A task is assigned to you
- Someone comments on your task or mentions you with
@ - Something is waiting for your approval
- A due date approaches or passes
- An incident is assigned to you